Novatel is aware and is working closely with our team to correct the problem and will do so in a maintenance update.” “But at this point, there have been a very few customer complaints. “There is an issue with some of the Novatel MiFi 4510L devices,” a rep for Verizon tells. But if, for some reason, the device went into 3G mode - say, by taking it into an uncovered area or going deep into a building - it could never acquire a 4G connection again.īoth Verizon and Novatel have confirmed that they are aware of the issue, but downplay the size of the problem. These units, bought in and around Boston, could connect to Verizon’s cutting-edge LTE 4G signal at first. His brand-new 4G modems “died” not once, not twice, but three times. And then a replacement for the replacement the day after that. One of my editors bought a Novatel MiFi - based mostly on my recommendation, by the by. Over at, writer Jonathan Baum relates how he first found out about the problem: But there’s a glitch that has some users permanently stuck in 3G mode. Verizon Wireless has already sold millions of Novatel MiFi 4510L mobile hotspot devices, which should work on Big V’s 4G and 3G networks. 8.4.11 2:15 PM EDT By Chris Morran wireless verizon mifi 4g glitching out novatel
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